FAQs

Below, you’ll find several of our most frequently asked questions. If you have a question that’s not listed here, please use this form to ask us your question and we’ll get in touch with you as soon as possible.

What is assisted living?

Assisted living offers seniors the help they need with the tasks of daily living, a residential community that supports and encourages their independence, and opportunities to live a full and engaging life.

What is assisted living not?

Assisted living is not a nursing home. The typical Walnut Heights resident may need assistance with medications, meals, housekeeping and other activities, but is not chronically ill.

Is Walnut Heights a licensed provider of assisted living? Does that really matter?

Yes – and Yes! High quality providers of assisted living, like Walnut Heights, have one thing in common – they are licensed and regulated by the state. Licensing ensures appropriate staffing levels, physician-certified care plans, staff training, and medication administration. Don’t assume a provider is licensed just because they call themselves “assisted living.” A quick look around the entrance will tell you if it is a licensed community or not, as the state requires licenses to be displayed prominently at the entrance.

Is there a doctor or nurse on duty?

Each community has a licensed nurse available as needed. Assisted living providers are not required to employ a full-time nurse, but Walnut Heights has chosen to do so.

What accommodations are available?

Carillon offers residents a choice of either suite or studio accommodations, private or semi-private apartments. You may schedule a visit to tour our available options.

What services and amenities are included in the monthly rate?

  • Three delicious, nutritious meals in the community dining room
  • Medication management
  • Regular and often daily wellness activities, social events and devotional services
  • Shopping and leisure excursions in the community van
  • Coordination with a resident’s personal physician
  • Utilities (including telephone, wireless internet and cable TV)
  • Housekeeping and personal laundry services

What are Walnut Heights’ visiting hours?

When you live at Walnut Heights, it is no different than living at home—this is your new home, on your terms. You are free to welcome and entertain guests as you please.

The only exception relates to those residents with memory impairments who live in our Garden Place; their access is limited for their own protection.

Do I have to give notice if I decide to move out?

Yes, as detailed in our Resident Agreement, we require a 14-day notice.

Do I have to sign a lease?

Our communities offer month-to-month leases and accommodate short-term respite stays. There are no hidden costs and no fluctuating fees after you move in.

May I bring my own furnishings to my apartment?

Absolutely. This is your home and you should have all the comforts and furnishings to which you are accustomed.

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